The Alawite Islamic Charity Association (AICA) is firmly committed to maintaining a workplace that strictly prohibits any form of Sexual Exploitation and Abuse (SEA) towards the communities we serve. It is essential that all employees and volunteers understand that Protection from Sexual Exploitation and Abuse (PSEA) is a collective responsibility. Every member of staff is expected to consistently follow our Code of Conduct, which outlines the standards for PSEA, both during official duties and in personal time. Understanding and complying with this Code, along with participating in mandatory training sessions, is compulsory for all employees and volunteers. It is vital that all team members are fully aware of and adhere to these requirements.
AICA is dedicated to providing equal employment and volunteering opportunities. We assess all candidates purely based on their qualifications and experience, without discriminating on the basis of race, gender, color, nationality, religion, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by law.
Terms of Reference (TOR) for Retention Support Facilitators (RSFs)
Position Title: Retention Support Facilitators (RSFs)
Location: Jabal Mohsen / Mankoubin
Duration: 5 months (aligned with the project timeframe)
Level of Effort (LoE): 12 Hours per week
Reporting to: Center Coordinator
Purpose of the Position
The Alawite Islamic Charity Association (AICA) is implementing a CRS-funded Education in Emergency (EiE) project to support displaced Syrian children and vulnerable host communities in North Lebanon, mainly in Jabal Mohsen. This initiative aims to provide structured learning opportunities, enhance child protection, and ensure household stability through integrated education and well-being interventions.
To ensure the effective operation and implementation of the CRS-funded Education in Emergency (EiE) project, AICA seeks 3 qualified candidates for the position of Retention Support Facilitator (RSF) to enhance student retention among displaced Syrian children and vulnerable host communities in North Lebanon. The RSF will play a critical role in engaging displaced Syrian, supporting educators, and smoothen learning continuity in a tailored Education guideline while these children remain in Lebanon.
The Retention Support Facilitator will work directly with students, peer facilitators, the project team, and parents to maintain the children's academic perception, enhance educational engagement, and provide psychosocial support. RSFs will deliver tailored learning support through a 2-hour instructional module, three days per week, integrating the Syrian curriculum while introducing Lebanese language components and key academic topics. This approach aims to ensure children are academically engaged and introduce key language and components in case children may consider integration into the Lebanese education system in the following academic year.
Each 2-hour session will be complemented with 1 hour of recreational activity (provided by the recreational facilitator) to create a relaxed and engaging learning environment, allowing children to release stress and absorb academic content more effectively.
Students will be placed in structured learning cycles based on their academic level:
Cycle 1: Grades 1, 2, and 3
Cycle 2: Grades 4, 5, and 6
Cycle 3: Grades 7, 8, and 9
RSFs may take full classes or cover specific subjects as determined in coordination with the Center Coordinator and in alignment with the project schedule and needs. This role aligns with CRS’s EiE priorities, ensuring inclusive, high-quality learning opportunities for children affected by displacement and crisis.
Key Responsibilities
A. Student Support.
B. Parental and Community Engagement.
C. Collaboration with Staff.
D. Monitoring and Evaluation.
E. Advocacy and Awareness.
Supervisory & Reporting Line
Line Manager: Center Coordinator
Functional Manager: Grants Project Manager
Terms and Conditions
- The Retention Support Facilitators is expected to adhere to AICA’s code of conduct, safeguarding policies, and visibility guidelines.
Responsibilities
- Identify through observation, assessments, and consultations with center staff and parents, the students in Grades 7, 8, and 9 who are at risk of dropping and relevant to attend the RS support.
- Develop and implement individualized support plans tailored to the unique needs of students in community centers, addressing academic, social, and emotional challenges.
- Provide one-on-one and small group tutoring sessions within the community center to improve academic performance and build confidence.
- Assist in the implementation of after-school activities and engagement programs
- Facilitate remedial sessions and learning support aligned with MEHE standards
- Work closely with parents/caregivers who visit community centers to address external factors affecting student retention, such as family challenges or lack of resources. This process is supported by qualified personnel at AICA from the "protection team" in full coordination with the center coordinator and the PM.
- Organize workshops if needed for parents and visiting students at the community center to emphasize the importance of education and provide guidance on supporting their children’s learning.
- Build strong relationships with community center staff and local stakeholders to create a supportive network for students and their families.
- Collaborate with community center team and other facilitators to identify struggling students and adapt teaching strategies for inclusive education.
- Conduct regular counseling sessions for students experiencing distress.
- Provide guidance to community center staff on effective ways to engage students and foster a positive learning environment.
- Share updates and progress reports with community center leadership and relevant stakeholders to ensure alignment and support
- Track daily attendance, academic performance, and behavioral progress of supported students who participate in community center programs.
- Document success stories, challenges, and lessons learned from working with students in community centers to inform program improvement.
- Prepare regular reports to share with community center coordinators and AICA's PM to be shared with student's school directors and sector working groups and /or MEHE and/or OCHA if needed.
- Advocate for inclusive practices and support systems within community centers to reduce dropout rates among middle school students.
- Raise awareness about the challenges faced by at-risk students in Cycle 3 and recommend solutions to community center leadership and organizational stakeholders.
- Promote the integration of educational support programs within community centers to ensure students have access to resources that enhance their learning and retention.
Must Have
- Bachelor’s degree in education and social development related field (Mathematics, Arabic Literature, French/English Literature, Biology, Chemistry, Physics, psychology, social sciences/humanities, specialized education, or social animation) or LT in education
- Minimum of 3 years of experience in teaching, counseling, or student support roles, preferably with middle school students
- Strong understanding of barriers to student retention and effective intervention strategies for Grades 7, 8, and 9.
- Excellent interpersonal and communication skills to engage with students, parents, and other facilitators.
- Ability to manage sensitive situations with professionalism and empathy
- Proficiency in Arabic and French is a MUST; English is an advantage.
- Patient, compassionate, and committed to student success.
- Strong organizational skills and attention to detail.
- Passionate about education and inclusive practices.
Nice to have
- Computers Skills.
- Additional languages.
- Priority to community members from Jabal Mohsen and Mankoubin
- Priority to New Syrian Commers
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the community.
Perks
Service Contract
250 USD per Month
NRT Deduction 8.5%
Trainings
Emergency Education
PSEA Training
Safeguarding Training